We confirm the system scope, channels and custom quote on your call.
See What’s Included
Compare services, limits and setup details.
IncludedOptional— Not included
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See What’s Included
Service & what it does
Capture
AI
Sales System
Follow-up essentials
CRM & shared inboxContacts, conversations and assigned follow-up in one place.
Included
Included
Included
Lead captureConnect existing inquiry sources to your contact list.
Included
Included
Included
Automatic first responseAcknowledge new inquiries by SMS or email.
Included
Included
Included
Automated follow-upKeep in touch until a reply or opt-out.
Included
Included
Included
Booking & remindersSelf-booking links, confirmations and visit reminders.
Included
Included
Included
Missed-call text-backA text response when one connected number misses a call.
Included
Included
Included
Reporting & maintenanceMonthly progress review, workflow monitoring and fixes.
Included
Included
Included
Setup, training & hostingSystem configuration, testing, team training and standard hosting.
Included
Included
Included
AI response & booking
Bilingual AI assistantApproved answers through web chat and WhatsApp or SMS.
—Not included
Included
Included
Lead qualificationRecord what someone needs so your team can follow through.
—Not included
Included
Included
AI booking & reschedulingCheck availability and request confirmation before booking changes.
—Not included
Included
Included
Human handoffPass conversations to your team with the history attached.
—Not included
Included
Included
No-show recoveryInvite people who missed an appointment to reschedule.
—Not included
Included
Included
Appointment depositsOptional booking commitment through your payment provider.
—Not included
Optional
Optional
Paid acquisition
Paid advertisingManagement for Meta, Google or TikTok, quoted separately for every activated channel.
Optional
Optional
Optional
Campaign landing pageLanding-page scope based on the activated channels and offers.
—Not included
—Not included
Optional
Static ad creativesCreative volume scoped by channel, campaign needs and managed budget.
—Not included
—Not included
Optional
Weekly campaign optimizationOptimize every activated channel according to its approved scope.
Optional
Optional
Optional
Acquisition & booking reviewConnect advertising, inquiries, bookings and staff-recorded attendance.
Optional
Optional
Optional
Starting scope & limits
Locations
1
1
1 in starting scope
Sales pipelines
1
1
1 in starting scope
Appointment calendars
1
Up to 2
Up to 2
Existing inquiry sources
Up to 2
Up to 2
Up to 2
Languages
English or Spanish
English and Spanish
English and Spanish
AI conversation channels
—Not included
Web chat + WhatsApp or SMS
Web chat + WhatsApp or SMS
Approved business knowledge
—Not included
1 knowledge base
1 knowledge base
Paid advertising channels
Up to 1: Meta, Google or TikTok
Up to 2: Meta, Google and/or TikTok
Up to 3: Meta, Google and TikTok
Channel management pricing
Custom per channel; scales with managed budget
Custom per channel; scales with managed budget
Custom per channel; scales with managed budget
Campaign landing pages
—Not included
—Not included
Custom by channel and offer
Static ad variations
—Not included
—Not included
Custom by channel and budget
Optional add-ons
Email GrowthManaged email campaigns for approved contact lists.
—Not included
Optional
Optional
Reputation BuilderAutomated review requests and reputation follow-up.
—Not included
Optional
Optional
Voice AI ReceptionistAI phone support for approved questions, qualification and booking.
—Not included
Optional
Optional
Cancellation-Fill AutomationInvite eligible contacts when appointment times become available.
—Not included
Optional
Optional
Custom GHL IntegrationsConnect GoHighLevel with approved business tools and workflows.
—Not included
Optional
Optional
B2B Prospecting & Enrichment (Scraping)Build business prospect lists from public sources and enrich CRM records.
—Not included
Optional
Optional
Channel limits show the maximum advertising capacity of each plan, not a flat included fee. Every activated channel is quoted separately, and its management price scales with the advertising budget managed. Ad spend is paid directly to the platform.
CaptureSetup & monthly support
Best for: A practice ready to organize inquiries and activate one Meta, Google or TikTok channel.
What implementation covers
We configure your pipeline, connect up to 2 existing forms or native lead sources, set up first response, follow-up, booking and missed-call workflows, test them and train your team. Advertising setup for up to one selected channel follows its separately approved scope. Native connections only; data migration and custom integrations are quoted separately.
What we manage each month
Workflow monitoring, fixes to the delivered system, one performance review and up to 3 hours of requested copy or workflow adjustments each week. Management of an activated ad channel follows its separate scope and budget-based quote. New workflows are scoped separately. Your staff handles conversations and appointment decisions.
Usage and scope
There is no included usage credit. Capture supports up to one selected ad channel, quoted separately according to that channel and its managed budget. Ad spend is paid directly to the platform. We agree other provider charges and a monthly usage budget before launch; extra locations, calendars, languages or inquiry sources require a new quote.
When to upgrade
Choose DigitalFace AI when your team needs help answering, qualifying and guiding inquiries to a confirmed appointment, with capacity for up to two selected ad channels. Deposit workflows and no-show recovery start there.
Platform & usage
CRM and standard hosting included. Each activated ad channel is quoted separately based on its managed budget. Ad spend is paid directly to the selected platform; messaging, email and phone charges are separate at provider cost.
Not included
Conversational AI, campaign landing pages, custom ad creative production and full website builds are not included.
AISetup & monthly support
Best for: A busy practice that needs AI follow-up and flexibility to activate one or two advertising channels.
What implementation covers
Capture setup plus one approved knowledge base, web chat and one messaging channel (WhatsApp or SMS), English and Spanish responses, up to 2 calendars, handoff rules, appointment workflows, testing and team training. Advertising setup for up to two selected channels follows their separately approved scopes. Up to 2 existing inquiry sources are connected; custom integrations and migrations are quoted separately.
What we manage each month
We monitor the system, fix delivered workflows, review conversation quality, tune approved answers and report inquiry-to-booking progress. Management of activated ad channels follows each channel's separate scope and budget-based quote. Includes one monthly review and up to 4 hours of requested knowledge-base or workflow changes each week; new systems are quoted separately.
Appointment boundaries
AI handles administrative questions and commercial interest only. It does not diagnose, prescribe, determine clinical eligibility or approve sensitive medical or financial decisions. Staff retains responsibility. Booking changes require current availability where relevant and explicit confirmation; sensitive requests go to staff.
Deposits and usage
An optional, staff-approved deposit workflow can strengthen booking commitment; attendance is not guaranteed. Your payment provider sends funds to your account and bills its fees. AI and communication usage have no included credit; we agree provider charges and a monthly usage budget before launch, with direct billing or itemized pass-through at cost.
When to expand
Add the Sales System when you need capacity for up to three selected ad channels, campaign landing pages and channel-specific creative scope. More locations, calendars, knowledge bases, channels or languages require a scoped quote.
Platform & usage
CRM and standard hosting included. Each activated ad channel is quoted separately based on its managed budget. Ad spend is paid directly to the selected platforms; AI, messaging, email, phone and payment-provider charges are separate at provider cost.
Not included
Campaign landing pages, custom ad creative production, full website builds, voice AI and bulk email campaigns are not included.
Sales SystemSetup & monthly support
Best for: A practice ready to coordinate acquisition across up to three channels and measure the path from inquiry to attended appointment.
What the custom scope covers
DigitalFace AI implementation plus management for up to three selected channels from Meta Ads, Google Ads and TikTok Ads. Tracking, landing-page requirements, creative volume and review cadence are defined for each activated channel before launch. Ongoing maintenance and up to 6 hours of requested adjustments are available each week.
Channel pricing and advertising budget
Each activated channel has its own custom management quote. The fee scales with the advertising budget managed on that channel, along with campaign complexity and required assets. Adding a channel or increasing its budget can increase the management fee. You pay ad spend directly to each platform.
How custom scope is priced
We define your implementation and monthly management quote on the consultation. The number of activated channels, budget managed per channel, offers, locations, brands, inquiry volume, pipelines, integrations, reporting and dedicated infrastructure affect the scope. Deliverables, support capacity and fees are agreed in writing before work begins.
Measurement and usage
Reporting connects advertising to inquiries, bookings and staff-recorded attendance; your team must keep outcomes current. No appointment or revenue guarantee. AI and communication usage have no included credit. We agree provider charges and a monthly usage budget before launch, billed directly or itemized at cost.
AI and appointment boundaries
AI answers approved administrative questions and qualifies commercial interest; it does not diagnose, prescribe, decide clinical eligibility or approve sensitive medical or financial decisions. Staff handles sensitive cases. Appointment changes require explicit confirmation and current availability where relevant. Optional deposits use your provider; attendance is not guaranteed.
Platform & usage
CRM and standard hosting included. Each activated ad channel is quoted separately based on its managed budget. Ad spend is paid directly to Meta, Google or TikTok; AI, messaging and other provider charges are separate at cost.
Not included
Full websites, professional photo/video, SEO and bulk reactivation are separate projects.
Choose from Meta Ads, Google Ads and TikTok Ads. Facebook and Instagram together count as one Meta Ads channel. Capture supports up to 1 selected channel, AI up to 2 and Sales System up to 3. Every activated channel is scoped and quoted separately according to its managed budget, campaign complexity and required assets. Adding channels or increasing budget can increase the management fee. Ad spend is paid directly to each platform.
AI and communication usage
There is no included usage credit. AI, messaging, email and phone usage are billed directly by providers or itemized at provider cost. We agree provider charges and a monthly usage budget before launch. CRM and standard hosting are included.
Do we need to buy new software?
No. The CRM and the system come with the plan. Your team gets a login and a simple daily workflow.
Ads and campaign pages
Advertising is available in every plan within its channel limit and separate custom quote. Sales System can also scope campaign landing pages and channel-specific creative production. Additional pages, offers and creative volume are defined per channel. Full websites, professional photo/video, SEO and bulk reactivation remain separate projects; Voice AI and bulk email campaigns remain optional add-ons.
Optional appointment deposits
Available from DigitalFace AI. Staff approves which appointments request a deposit and how much. Your payment provider sends funds to your account and bills its fees. DigitalFace connects the booking step and never holds your funds. A deposit does not guarantee attendance.
Month-to-month, with a defined scope
No annual contract or minimum term. Setup is charged once, at the start. Included adjustments are available each week: up to 3 hours for Capture, 4 hours for AI and 6 hours for the Sales System, alongside ongoing maintenance. Advertising channels are quoted separately within each plan's capacity. New workflows and additional locations, calendars, languages or integrations are also quoted separately. You can upgrade at any time.
Every plan is backed in writing: No annual contract, no minimum term.
Included in every plan
We handle the setup and support.
Your team gets a working system and help using it.
Ready for your team
We build, test and launch your system, then train your team.
Included
Every inquiry in one place
CRM setup and marketing automation keep contacts and follow-up organized.
Included
Bilingual support
Updates, fixes and improvements in English and Spanish, Monday to Friday 8:00 AM – 8:00 PM ET and Saturday 8:00 AM – 6:00 PM ET.
Included
What happens next
Find the right plan on a call.
Tell us what your practice needs. We’ll recommend a plan and confirm your quote.
