01
Reply while the offer is fresh
Answer approved questions about pricing, packages and memberships.
DigitalFace for Med Spas
Turn med spa interest into repeat visits.
Med spa marketing, booking replies and client follow-up, handled for you. Keep treatments, packages and memberships moving.
24/7
Booking requests answered
EN + ES
Bilingual client communication
Rebooking
Retention built into the calendar
See how it works
Med spa booking journey
Offer inquiry received
Stage 1
Booking conversation started
Stage 2
Appointment booked
Stage 3
English and Spanish
Your team can step in
Inside the spa
Spend less time chasing booking messages.
Give new clients a clear next step and past clients a reason to return.
02
Keep treatments uninterrupted
Help clients book while your team is in the treatment room.
03
Bring clients back
Add separately scoped follow-up for unused packages, lapsed memberships and rebooking.
01 · Attract
Turn your next offer into booking requests.
Activate med spa campaigns on Meta Ads, Google Ads or TikTok Ads around your priority treatment or offer, within your plan’s channel limit and custom scope.
Sample med spa advertisement and booking request, shown as an illustration.
- Solene Med Spa, Sponsored: One facial a month, a price that stays the same, and a time that fits your week. Monthly facial membership. Get info.
- What would you like to book? Monthly facial.
- Where can we text you? Marcela Ríos, +1 (954) 555 0173. Send.
- Request sent. The spa has your details and will send you times shortly.
- In your DigitalFace system: New booking request, Treatment interest saved, Ready for follow-up.
Sample ad and booking request
Reach nearby clients
Promote the treatments and memberships you want to grow.
Make the offer clear
Give interested clients one clear next step.
Capture the request
Save the treatment, language and contact details.
Keep it ready for booking
Keep each response and its offer together.
Next: answer while the offer is fresh.
02 · Convert
Let AI handle the booking questions.
Your AI chatbot explains approved offers, helps clients choose a time and keeps follow-up moving while you’re busy.
Bring messages together
Connect the social messages, forms and calls in your agreed scope.
Explain the offer
Answer approved questions about promotions and packages.
Help choose a time
Help with appointment scheduling in the conversation.
Keep in touch
Send appointment reminders and follow up after a missed visit.
Sample Instagram conversation between a prospective client and an automated med spa assistant.
- Client: hey! is the lip filler promo from your story still on?
- Med spa: Hi Marcela! Yes, it runs through Sunday. Same price as the story, and the appointment takes about 30 minutes.
- Client: perfect, anything this week? i finish work at 6
- Med spa: We do. These are the evening spots left this week: Wed · 6:15 PM, Thu · 6:45 PM, Fri · 7:00 PM
- Client: wednesday works!
- Med spa: Appointment booked. Wednesday, 6:15 PM. Lip filler appointment · 30 min. A reminder goes out the day before. After your visit we check in and help you book the next one.
Sample conversation
03 · Manage
See who wants to book or come back.
Keep each offer, conversation and next step in one CRM. Your front desk can see who needs attention.
Sample client journey showing one promotion message becoming an organized booking request with a clear next step.
Marcela Ríos. New booking request. Instagram message.
- New request. Message received at lunchtime. Source: Meta Ads. Next step: Send the first reply.
- Answered. Promotion details confirmed. Source: Meta Ads. Channel: Instagram. Next step: Confirm which treatment she wants.
- Treatment chosen. Membership facial selected. Source: Meta Ads. Channel: Instagram. Interest: Monthly facial. Offer: Membership. Next step: Offer times for this week.
- Appointment requested. Wednesday appointment requested. Source: Meta Ads. Interest: Monthly facial. Requested: Wednesday 5:00 PM. Follow-up: Rebooking reminder. Next step: Confirm Wednesday at 5:00 and set the reminder.
Sample client journey
Request received
Connected comments and messages become visible requests.
Client answered
Your team can see the reply about the offer.
Treatment chosen
The client’s treatment choice stays on the record.
Appointment requested
See the requested time and next follow-up.
Track bookings and keep client follow-up moving.
Optional · DigitalFace AI and above
Confirm bookings with an optional deposit.
Choose which treatments require a reservation payment before the appointment is confirmed.
Appointment requested
The client picks a time from your real availability.
Reservation requested
A payment request goes out with the booking, only for the treatments you choose.
Appointment confirmed
Once the payment clears, the status updates in your pipeline.
Reminders
Confirmations and reminders continue exactly as before.
Attended appointment
Your team walks into a slot someone committed to.
Ask for commitment
A reservation payment can help reduce casual bookings.
See what is confirmed
Distinguish paid reservations from appointment requests.
Keep payments in your account
Your payment provider collects the payment. DigitalFace connects the booking step and never holds your funds.
Optional and configured per treatment: you decide which appointments ask for a deposit and how much. A deposit strengthens commitment; it is not a guarantee of attendance.
Med Spas · Handled by DigitalFace
Keep the conversation going after the first visit.
DigitalFace automates administrative communication and business workflows. Licensed professionals keep full clinical responsibility.
Choose your plan
Choose your med spa plan.
We set it up and manage it. Choose the help your practice needs.
No annual contract required. Every plan runs on a month-to-month basis.
DigitalFace Capture
Organize booking requests
For teams that need organized follow-up and advertising on up to one selected channel.
Up to 1 selected ad channel
Meta (Facebook + Instagram), Google or TikTok · Each activated channel is quoted separately and scales with managed ad spend.
Your follow-up foundation
Keep every inquiry together
Reply to new inquiries
Keep the follow-up going
Make booking easier
Reply to missed calls
See progress. We maintain it.
See what’s included
Keep every inquiry together: Contacts, messages and next steps in one CRM and shared inbox. Reply to new inquiries: Connect two inquiry sources and reply automatically by SMS or email. Keep the follow-up going: Stay in touch until someone replies or opts out. Make booking easier: Let people choose a time and receive appointment reminders. Reply to missed calls: Send a text when your connected business number misses a call. See progress. We maintain it.: See inquiry progress while we monitor and maintain your system.
We configure your pipeline, connect up to 2 existing forms or native lead sources, set up first response, follow-up, booking and missed-call workflows, test them and train your team. Advertising setup for up to one selected channel follows its separately approved scope. Native connections only; data migration and custom integrations are quoted separately.
Workflow monitoring, fixes to the delivered system, one performance review and up to 3 hours of requested copy or workflow adjustments each week. Management of an activated ad channel follows its separate scope and budget-based quote. New workflows are scoped separately. Your staff handles conversations and appointment decisions.
There is no included usage credit. Capture supports up to one selected ad channel, quoted separately according to that channel and its managed budget. Ad spend is paid directly to the platform. We agree other provider charges and a monthly usage budget before launch; extra locations, calendars, languages or inquiry sources require a new quote.
Choose DigitalFace AI when your team needs help answering, qualifying and guiding inquiries to a confirmed appointment, with capacity for up to two selected ad channels. Deposit workflows and no-show recovery start there.
Starting scope & limits: 1 location · 1 pipeline · 1 calendar · English or Spanish · up to 1 selected ad channel
Not included: Conversational AI, campaign landing pages, custom ad creative production and full website builds are not included.
Platform & usage: CRM and standard hosting included. Each activated ad channel is quoted separately based on its managed budget. Ad spend is paid directly to the selected platform; messaging, email and phone charges are separate at provider cost.
Ideal for
A practice ready to organize inquiries and activate one Meta, Google or TikTok channel.
DigitalFace AI
Add AI booking support
For busy teams that need AI help and advertising on up to two selected channels.
Up to 2 selected ad channels
Meta (Facebook + Instagram), Google or TikTok · Each activated channel is quoted separately and scales with managed ad spend.
Everything in Capture, plus
AI answers in multiple languages
Understand patient needs
AI helps book and reschedule
Bring your team in
Reconnect after missed visits
AI supports optional deposits
See what’s included
AI answers in multiple languages: Approved questions can be handled in English, Spanish, and other supported languages. Understand patient needs: The AI asks the right questions and identifies what someone needs before your team steps in. AI helps book and reschedule: Check availability, suggest times, and confirm changes before updating an appointment. Bring your team in: The AI hands sensitive or complex conversations to your staff with the context preserved. Reconnect after missed visits: Follow up automatically with patients who did not attend and invite them to book again. AI supports optional deposits: The AI guides patients through a reservation payment using your connected payment provider.
Capture setup plus one approved knowledge base, web chat and one messaging channel (WhatsApp or SMS), English and Spanish responses, up to 2 calendars, handoff rules, appointment workflows, testing and team training. Advertising setup for up to two selected channels follows their separately approved scopes. Up to 2 existing inquiry sources are connected; custom integrations and migrations are quoted separately.
We monitor the system, fix delivered workflows, review conversation quality, tune approved answers and report inquiry-to-booking progress. Management of activated ad channels follows each channel's separate scope and budget-based quote. Includes one monthly review and up to 4 hours of requested knowledge-base or workflow changes each week; new systems are quoted separately.
AI handles administrative questions and commercial interest only. It does not diagnose, prescribe, determine clinical eligibility or approve sensitive medical or financial decisions. Staff retains responsibility. Booking changes require current availability where relevant and explicit confirmation; sensitive requests go to staff.
An optional, staff-approved deposit workflow can strengthen booking commitment; attendance is not guaranteed. Your payment provider sends funds to your account and bills its fees. AI and communication usage have no included credit; we agree provider charges and a monthly usage budget before launch, with direct billing or itemized pass-through at cost.
Add the Sales System when you need capacity for up to three selected ad channels, campaign landing pages and channel-specific creative scope. More locations, calendars, knowledge bases, channels or languages require a scoped quote.
Email Growth: Managed email campaigns for approved contact lists. Reputation Builder: Automated review requests and reputation follow-up. Voice AI Receptionist: AI phone support for approved questions, qualification and booking. Cancellation-Fill Automation: Invite eligible contacts when appointment times become available. Custom GHL Integrations: Connect GoHighLevel with approved business tools and workflows. B2B Prospecting & Enrichment (Scraping): Build business prospect lists from public sources and enrich CRM records.
Starting scope & limits: 1 location · 1 pipeline · up to 2 calendars · 1 knowledge base · up to 2 selected ad channels
Not included: Campaign landing pages, custom ad creative production, full website builds, voice AI and bulk email campaigns are not included.
Platform & usage: CRM and standard hosting included. Each activated ad channel is quoted separately based on its managed budget. Ad spend is paid directly to the selected platforms; AI, messaging, email, phone and payment-provider charges are separate at provider cost.
Ideal for
A busy practice that needs AI follow-up and flexibility to activate one or two advertising channels.
The DigitalFace Sales System - Custom Plan
Scale med spa acquisition
For practices scaling the complete system across up to three selected advertising channels.
Up to 3 selected ad channels
Meta (Facebook + Instagram), Google or TikTok · Each activated channel is quoted separately and scales with managed ad spend.
Everything in AI, plus
Coordinate up to three ad channels
Build pages around each offer
Keep channel creative fresh
Improve campaigns every week
See which ads lead to bookings
Review results each month
See what’s included
Coordinate up to three ad channels: Activate Meta Ads, Google Ads and TikTok Ads within your custom scope. Build pages around each offer: Landing-page scope follows the selected channels and offers approved in your quote. Keep channel creative fresh: Creative volume is scoped for each channel and its managed budget. Improve campaigns every week: Adjust campaigns based on what is working and what needs attention. See which ads lead to bookings: Connect ad activity to inquiries, bookings and recorded attendance. Review results each month: Review acquisition and booking performance together.
DigitalFace AI implementation plus management for up to three selected channels from Meta Ads, Google Ads and TikTok Ads. Tracking, landing-page requirements, creative volume and review cadence are defined for each activated channel before launch. Ongoing maintenance and up to 6 hours of requested adjustments are available each week.
Each activated channel has its own custom management quote. The fee scales with the advertising budget managed on that channel, along with campaign complexity and required assets. Adding a channel or increasing its budget can increase the management fee. You pay ad spend directly to each platform.
We define your implementation and monthly management quote on the consultation. The number of activated channels, budget managed per channel, offers, locations, brands, inquiry volume, pipelines, integrations, reporting and dedicated infrastructure affect the scope. Deliverables, support capacity and fees are agreed in writing before work begins.
Reporting connects advertising to inquiries, bookings and staff-recorded attendance; your team must keep outcomes current. No appointment or revenue guarantee. AI and communication usage have no included credit. We agree provider charges and a monthly usage budget before launch, billed directly or itemized at cost.
AI answers approved administrative questions and qualifies commercial interest; it does not diagnose, prescribe, decide clinical eligibility or approve sensitive medical or financial decisions. Staff handles sensitive cases. Appointment changes require explicit confirmation and current availability where relevant. Optional deposits use your provider; attendance is not guaranteed.
Email Growth: Managed email campaigns for approved contact lists. Reputation Builder: Automated review requests and reputation follow-up. Voice AI Receptionist: AI phone support for approved questions, qualification and booking. Cancellation-Fill Automation: Invite eligible contacts when appointment times become available. Custom GHL Integrations: Connect GoHighLevel with approved business tools and workflows. B2B Prospecting & Enrichment (Scraping): Build business prospect lists from public sources and enrich CRM records.
Starting scope & limits: Custom scope: 1 location · selected offers · up to 3 selected ad channels
Not included: Full websites, professional photo/video, SEO and bulk reactivation are separate projects.
Platform & usage: CRM and standard hosting included. Each activated ad channel is quoted separately based on its managed budget. Ad spend is paid directly to Meta, Google or TikTok; AI, messaging and other provider charges are separate at cost.
Ideal for
A practice ready to coordinate acquisition across up to three channels and measure the path from inquiry to attended appointment.
Costs and terms, explained
Every plan is backed in writing: No annual contract, no minimum term.
Choose from Meta Ads, Google Ads and TikTok Ads. Facebook and Instagram together count as one Meta Ads channel. Capture supports up to 1 selected channel, AI up to 2 and Sales System up to 3. Every activated channel is scoped and quoted separately according to its managed budget, campaign complexity and required assets. Adding channels or increasing budget can increase the management fee. Ad spend is paid directly to each platform.
There is no included usage credit. AI, messaging, email and phone usage are billed directly by providers or itemized at provider cost. We agree provider charges and a monthly usage budget before launch. CRM and standard hosting are included.
No. The CRM and the system come with the plan. Your team gets a login and a simple daily workflow.
Advertising is available in every plan within its channel limit and separate custom quote. Sales System can also scope campaign landing pages and channel-specific creative production. Additional pages, offers and creative volume are defined per channel. Full websites, professional photo/video, SEO and bulk reactivation remain separate projects; Voice AI and bulk email campaigns remain optional add-ons.
Available from DigitalFace AI. Staff approves which appointments request a deposit and how much. Your payment provider sends funds to your account and bills its fees. DigitalFace connects the booking step and never holds your funds. A deposit does not guarantee attendance.
No annual contract or minimum term. Setup is charged once, at the start. Included adjustments are available each week: up to 3 hours for Capture, 4 hours for AI and 6 hours for the Sales System, alongside ongoing maintenance. Advertising channels are quoted separately within each plan's capacity. New workflows and additional locations, calendars, languages or integrations are also quoted separately. You can upgrade at any time.
Systems delivered
See what we’ve built.
Two live client systems for patient communication, booking and follow-up.
Active clientAesthetic Medicine
Dr. Diego Sinisterra
Patient replies and appointment support for an aesthetic practice.
AI replies in English and Spanish
Appointment booking and follow-up
Facebook and Instagram comment replies
Assigned follow-up, error handling and staff takeover
Active clientCosmetic dentistry and international patients
Dra. Jennifer Sinisterra
Bilingual patient intake, organized for staff review.
AI replies in English and Spanish
Patient photo and document intake
WhatsApp, shared inbox, CRM and Drive kept in sync
Review tasks and staff takeover
Questions before you book
Before you book
Quick answers about your team and the system.
Yes, using your approved administrative answers. Clinical suitability, contraindications, diagnosis and medical advice stay with providers.
Yes. Forms, selected messaging channels and configured comment responses connect when included in your scope.
Yes. Your team can step in when requested or when a question is clinical, sensitive, urgent or outside the approved answers.
Yes, as separately scoped work. Track memberships and remaining sessions, send booking reminders and request payments through your provider. It does not replace your point of sale or clinical records.
No. You supply approved photos and video; we adapt the agreed assets for campaigns and booking pages.
Need something more?
Need a custom med spa plan?
Tell us about your memberships, packages, locations or rebooking needs.
What happens next
We read your message, map the follow-up flow and bring a clear plan to the call.