01
Keep medical decisions with clinicians
AI answers approved pricing and scheduling questions. Your team handles medical advice.
DigitalFace for Aesthetic Medicine and Plastic Surgery
Turn procedure interest into consultations.
Aesthetic medicine marketing, patient replies and consultation booking, handled for you. Your clinicians stay in charge of medical decisions.
24/7
Procedure inquiries answered
Clinician-led
Every clinical question escalated
One record
Interest, questions and history
See how it works
Aesthetic consultation journey
Procedure inquiry received
Stage 1
Patient interest recorded
Stage 2
Consultation booked
Stage 3
English and Spanish
Your team can step in
Inside the practice
Less inbox work. More time with patients.
Keep consultation requests moving while clinical questions reach the right person.
02
Know what the patient wants
Review treatment interest, history and submitted photos together.
03
Keep consultations organized
See bookings, optional deposits and follow-up in one place.
01 · Attract
Attract interest in your procedures.
Activate aesthetic-medicine campaigns on Meta Ads, Google Ads or TikTok Ads, within your plan’s channel limit and custom scope.
Sample aesthetic medicine advertisement and consultation request, shown as an illustration.
- Nova Aesthetic Clinic, Sponsored: Start with the consultation. The doctor will tell you what is worth doing and what is not. Consultation with the doctor. Request consultation.
- What are you interested in? Injectables.
- Where can the clinic reach you? Daniela Ortiz, +1 (786) 555 0119. Send.
- Request sent. The clinic has your details and a coordinator will reply.
- In your DigitalFace system: New consultation request, Procedure interest saved, Ready for the team.
Sample ad and consultation request
Reach prospective patients
Show the procedures your practice wants to grow.
Invite a consultation
Make a conversation with your team the next step.
Record procedure interest
Save the patient’s question, language and contact details.
Prepare the first reply
Give coordinators the context they need to respond.
Next: help the patient book a consultation.
02 · Convert
AI handles questions. Clinicians handle care.
Your AI chatbot explains approved consultation details and helps with appointment scheduling. Medical questions go to your team.
Answer after hours
Respond to procedure inquiries outside office hours.
Share approved information
Explain your consultation process, preparation and policies.
Flag medical questions
Send safety and candidacy questions to a clinician.
Help book the consultation
Keep the appointment, reminder and open questions together.
Sample conversation between a prospective patient and an aesthetic practice, including a handover to the clinical team.
- Patient: Hi, I am interested in a mommy makeover. How does the first appointment work?
- Practice: Hi Daniela. It starts with a consultation with the surgeon, around 45 minutes, where you go through your goals, the options and the recovery.
- Patient: Is it safe to do it while I am still breastfeeding?
- Valentina from the clinical team joined the chat
- Practice: Hi Daniela, that one the surgeon needs to answer for your case, and he will go through it with you in person. These consultation times are open: Thu · 3:00 PM, Fri · 5:45 PM, Mon · 10:30 AM
- Patient: Friday at 5:45 works for me.
- Practice: Consultation confirmed. Friday, 5:45 PM. Surgical consultation · 45 min. Your question is saved on the surgeon's notes for the visit, and a reminder goes out the day before.
Sample conversation
03 · Manage
See every inquiry and who handles it.
Keep procedure interest, patient messages and consultation requests on one CRM record. Your team knows what comes next.
Sample patient journey showing one procedure inquiry becoming an organized consultation opportunity, with the clinical question routed to a person.
Daniela Ortiz. New procedure inquiry. WhatsApp inquiry.
- New inquiry. Inquiry received after hours. Source: Meta Ads. Next step: Send the first reply.
- Answered. Consultation process explained. Source: Meta Ads. Language: Spanish. Next step: Confirm the procedure of interest.
- Sent to the doctor. Clinical question passed to a person. Source: Meta Ads. Language: Spanish. Interest: Injectables. For review: Clinical question. Next step: Doctor reviews the question before the reply goes out.
- Consultation requested. Consultation time requested. Source: Meta Ads. Interest: Injectables. Reviewed by: Dr. on call. Requested: Thursday 10:00 AM. Next step: Confirm Thursday at 10:00 once the doctor replies.
Sample patient journey
Inquiry received
The patient’s request appears, day or night.
Patient answered
Approved administrative answers stay on the record.
Doctor review needed
Medical questions are flagged for your team.
Consultation requested
The requested time stays visible during clinical review.
Follow each inquiry through consultation and follow-up.
Optional · DigitalFace AI and above
Confirm consultations with an optional fee.
Choose which consultation types require payment before the appointment is confirmed.
Consultation requested
The patient picks a time from your real availability.
Reservation requested
A payment request goes out with the booking, only for the consultations you choose.
Consultation confirmed
Once the payment clears, the status updates in your pipeline.
Reminders
Confirmations and reminders continue exactly as before.
Attended consultation
Your provider walks into a committed appointment.
Ask for commitment
A reservation payment can help reduce casual bookings.
See what is confirmed
Distinguish paid reservations from appointment requests.
Keep payments in your account
Your payment provider collects the payment. DigitalFace connects the booking step and never holds your funds.
Optional and configured per consultation type: you decide which appointments ask for a fee and how much. A consultation fee strengthens commitment; it is not a guarantee of attendance.
Aesthetic Medicine · Handled by DigitalFace
We handle the follow-up. You handle the care.
DigitalFace automates administrative communication and business workflows. Licensed professionals keep full clinical responsibility.
Choose your plan
Choose your aesthetic practice plan.
We set it up and manage it. Choose the help your practice needs.
No annual contract required. Every plan runs on a month-to-month basis.
DigitalFace Capture
Organize procedure inquiries
For teams that need organized follow-up and advertising on up to one selected channel.
Up to 1 selected ad channel
Meta (Facebook + Instagram), Google or TikTok · Each activated channel is quoted separately and scales with managed ad spend.
Your follow-up foundation
Keep every inquiry together
Reply to new inquiries
Keep the follow-up going
Make booking easier
Reply to missed calls
See progress. We maintain it.
See what’s included
Keep every inquiry together: Contacts, messages and next steps in one CRM and shared inbox. Reply to new inquiries: Connect two inquiry sources and reply automatically by SMS or email. Keep the follow-up going: Stay in touch until someone replies or opts out. Make booking easier: Let people choose a time and receive appointment reminders. Reply to missed calls: Send a text when your connected business number misses a call. See progress. We maintain it.: See inquiry progress while we monitor and maintain your system.
We configure your pipeline, connect up to 2 existing forms or native lead sources, set up first response, follow-up, booking and missed-call workflows, test them and train your team. Advertising setup for up to one selected channel follows its separately approved scope. Native connections only; data migration and custom integrations are quoted separately.
Workflow monitoring, fixes to the delivered system, one performance review and up to 3 hours of requested copy or workflow adjustments each week. Management of an activated ad channel follows its separate scope and budget-based quote. New workflows are scoped separately. Your staff handles conversations and appointment decisions.
There is no included usage credit. Capture supports up to one selected ad channel, quoted separately according to that channel and its managed budget. Ad spend is paid directly to the platform. We agree other provider charges and a monthly usage budget before launch; extra locations, calendars, languages or inquiry sources require a new quote.
Choose DigitalFace AI when your team needs help answering, qualifying and guiding inquiries to a confirmed appointment, with capacity for up to two selected ad channels. Deposit workflows and no-show recovery start there.
Starting scope & limits: 1 location · 1 pipeline · 1 calendar · English or Spanish · up to 1 selected ad channel
Not included: Conversational AI, campaign landing pages, custom ad creative production and full website builds are not included.
Platform & usage: CRM and standard hosting included. Each activated ad channel is quoted separately based on its managed budget. Ad spend is paid directly to the selected platform; messaging, email and phone charges are separate at provider cost.
Ideal for
A practice ready to organize inquiries and activate one Meta, Google or TikTok channel.
DigitalFace AI
Add AI consultation support
For busy teams that need AI help and advertising on up to two selected channels.
Up to 2 selected ad channels
Meta (Facebook + Instagram), Google or TikTok · Each activated channel is quoted separately and scales with managed ad spend.
Everything in Capture, plus
AI answers in multiple languages
Understand patient needs
AI helps book and reschedule
Bring your team in
Reconnect after missed visits
AI supports optional deposits
See what’s included
AI answers in multiple languages: Approved questions can be handled in English, Spanish, and other supported languages. Understand patient needs: The AI asks the right questions and identifies what someone needs before your team steps in. AI helps book and reschedule: Check availability, suggest times, and confirm changes before updating an appointment. Bring your team in: The AI hands sensitive or complex conversations to your staff with the context preserved. Reconnect after missed visits: Follow up automatically with patients who did not attend and invite them to book again. AI supports optional deposits: The AI guides patients through a reservation payment using your connected payment provider.
Capture setup plus one approved knowledge base, web chat and one messaging channel (WhatsApp or SMS), English and Spanish responses, up to 2 calendars, handoff rules, appointment workflows, testing and team training. Advertising setup for up to two selected channels follows their separately approved scopes. Up to 2 existing inquiry sources are connected; custom integrations and migrations are quoted separately.
We monitor the system, fix delivered workflows, review conversation quality, tune approved answers and report inquiry-to-booking progress. Management of activated ad channels follows each channel's separate scope and budget-based quote. Includes one monthly review and up to 4 hours of requested knowledge-base or workflow changes each week; new systems are quoted separately.
AI handles administrative questions and commercial interest only. It does not diagnose, prescribe, determine clinical eligibility or approve sensitive medical or financial decisions. Staff retains responsibility. Booking changes require current availability where relevant and explicit confirmation; sensitive requests go to staff.
An optional, staff-approved deposit workflow can strengthen booking commitment; attendance is not guaranteed. Your payment provider sends funds to your account and bills its fees. AI and communication usage have no included credit; we agree provider charges and a monthly usage budget before launch, with direct billing or itemized pass-through at cost.
Add the Sales System when you need capacity for up to three selected ad channels, campaign landing pages and channel-specific creative scope. More locations, calendars, knowledge bases, channels or languages require a scoped quote.
Email Growth: Managed email campaigns for approved contact lists. Reputation Builder: Automated review requests and reputation follow-up. Voice AI Receptionist: AI phone support for approved questions, qualification and booking. Cancellation-Fill Automation: Invite eligible contacts when appointment times become available. Custom GHL Integrations: Connect GoHighLevel with approved business tools and workflows. B2B Prospecting & Enrichment (Scraping): Build business prospect lists from public sources and enrich CRM records.
Starting scope & limits: 1 location · 1 pipeline · up to 2 calendars · 1 knowledge base · up to 2 selected ad channels
Not included: Campaign landing pages, custom ad creative production, full website builds, voice AI and bulk email campaigns are not included.
Platform & usage: CRM and standard hosting included. Each activated ad channel is quoted separately based on its managed budget. Ad spend is paid directly to the selected platforms; AI, messaging, email, phone and payment-provider charges are separate at provider cost.
Ideal for
A busy practice that needs AI follow-up and flexibility to activate one or two advertising channels.
The DigitalFace Sales System - Custom Plan
Scale aesthetic acquisition
For practices scaling the complete system across up to three selected advertising channels.
Up to 3 selected ad channels
Meta (Facebook + Instagram), Google or TikTok · Each activated channel is quoted separately and scales with managed ad spend.
Everything in AI, plus
Coordinate up to three ad channels
Build pages around each offer
Keep channel creative fresh
Improve campaigns every week
See which ads lead to bookings
Review results each month
See what’s included
Coordinate up to three ad channels: Activate Meta Ads, Google Ads and TikTok Ads within your custom scope. Build pages around each offer: Landing-page scope follows the selected channels and offers approved in your quote. Keep channel creative fresh: Creative volume is scoped for each channel and its managed budget. Improve campaigns every week: Adjust campaigns based on what is working and what needs attention. See which ads lead to bookings: Connect ad activity to inquiries, bookings and recorded attendance. Review results each month: Review acquisition and booking performance together.
DigitalFace AI implementation plus management for up to three selected channels from Meta Ads, Google Ads and TikTok Ads. Tracking, landing-page requirements, creative volume and review cadence are defined for each activated channel before launch. Ongoing maintenance and up to 6 hours of requested adjustments are available each week.
Each activated channel has its own custom management quote. The fee scales with the advertising budget managed on that channel, along with campaign complexity and required assets. Adding a channel or increasing its budget can increase the management fee. You pay ad spend directly to each platform.
We define your implementation and monthly management quote on the consultation. The number of activated channels, budget managed per channel, offers, locations, brands, inquiry volume, pipelines, integrations, reporting and dedicated infrastructure affect the scope. Deliverables, support capacity and fees are agreed in writing before work begins.
Reporting connects advertising to inquiries, bookings and staff-recorded attendance; your team must keep outcomes current. No appointment or revenue guarantee. AI and communication usage have no included credit. We agree provider charges and a monthly usage budget before launch, billed directly or itemized at cost.
AI answers approved administrative questions and qualifies commercial interest; it does not diagnose, prescribe, decide clinical eligibility or approve sensitive medical or financial decisions. Staff handles sensitive cases. Appointment changes require explicit confirmation and current availability where relevant. Optional deposits use your provider; attendance is not guaranteed.
Email Growth: Managed email campaigns for approved contact lists. Reputation Builder: Automated review requests and reputation follow-up. Voice AI Receptionist: AI phone support for approved questions, qualification and booking. Cancellation-Fill Automation: Invite eligible contacts when appointment times become available. Custom GHL Integrations: Connect GoHighLevel with approved business tools and workflows. B2B Prospecting & Enrichment (Scraping): Build business prospect lists from public sources and enrich CRM records.
Starting scope & limits: Custom scope: 1 location · selected offers · up to 3 selected ad channels
Not included: Full websites, professional photo/video, SEO and bulk reactivation are separate projects.
Platform & usage: CRM and standard hosting included. Each activated ad channel is quoted separately based on its managed budget. Ad spend is paid directly to Meta, Google or TikTok; AI, messaging and other provider charges are separate at cost.
Ideal for
A practice ready to coordinate acquisition across up to three channels and measure the path from inquiry to attended appointment.
Costs and terms, explained
Every plan is backed in writing: No annual contract, no minimum term.
Choose from Meta Ads, Google Ads and TikTok Ads. Facebook and Instagram together count as one Meta Ads channel. Capture supports up to 1 selected channel, AI up to 2 and Sales System up to 3. Every activated channel is scoped and quoted separately according to its managed budget, campaign complexity and required assets. Adding channels or increasing budget can increase the management fee. Ad spend is paid directly to each platform.
There is no included usage credit. AI, messaging, email and phone usage are billed directly by providers or itemized at provider cost. We agree provider charges and a monthly usage budget before launch. CRM and standard hosting are included.
No. The CRM and the system come with the plan. Your team gets a login and a simple daily workflow.
Advertising is available in every plan within its channel limit and separate custom quote. Sales System can also scope campaign landing pages and channel-specific creative production. Additional pages, offers and creative volume are defined per channel. Full websites, professional photo/video, SEO and bulk reactivation remain separate projects; Voice AI and bulk email campaigns remain optional add-ons.
Available from DigitalFace AI. Staff approves which appointments request a deposit and how much. Your payment provider sends funds to your account and bills its fees. DigitalFace connects the booking step and never holds your funds. A deposit does not guarantee attendance.
No annual contract or minimum term. Setup is charged once, at the start. Included adjustments are available each week: up to 3 hours for Capture, 4 hours for AI and 6 hours for the Sales System, alongside ongoing maintenance. Advertising channels are quoted separately within each plan's capacity. New workflows and additional locations, calendars, languages or integrations are also quoted separately. You can upgrade at any time.
Systems delivered
See what we’ve built.
Two live client systems for patient communication, booking and follow-up.
Active clientAesthetic Medicine
Dr. Diego Sinisterra
Patient replies and appointment support for an aesthetic practice.
AI replies in English and Spanish
Appointment booking and follow-up
Facebook and Instagram comment replies
Assigned follow-up, error handling and staff takeover
Active clientCosmetic dentistry and international patients
Dra. Jennifer Sinisterra
Bilingual patient intake, organized for staff review.
AI replies in English and Spanish
Patient photo and document intake
WhatsApp, shared inbox, CRM and Drive kept in sync
Review tasks and staff takeover
Questions before you book
Before you book
Quick answers about your team and the system.
No. It shares approved administrative information. Procedure recommendations, candidacy, diagnosis and medical advice stay with clinicians.
Yes. Your team can take ownership when a conversation becomes clinical, urgent or sensitive.
Yes. Facebook and Instagram forms, messages and comment responses can be connected when included in your scope.
Yes. Follow-up can reconnect with inquiries that never booked. Existing-patient reminders and bulk reactivation are scoped separately. Medical questions go to your team.
No. Results depend on demand, budget, your offer, clinical fit, pricing, reputation and your consultation process.
Need something more?
Need a custom aesthetic plan?
Tell us about your locations, international patients or procedure intake needs.
What happens next
We read your message, map the follow-up flow and bring a clear plan to the call.